Empowering Your Business

with Expert
IT Solutions

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About Us

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What We Do

Our Services

DevOps

Empowering Agility, Innovation, and Growth

DevOps stands at the heart of modern software development and deployment, bridging the gap between development and operations to create a seamless, agile workflow. By fostering a culture of collaboration and continuous improvement, DevOps enables businesses to move faster, innovate more effectively, and drive measurable business value.

By adopting our DevOps solutions, your company gains the agility to capitalize on market opportunities, continuously deliver software, and scale operations effortlessly. This approach cultivates a unified, efficient culture where teams collaborate seamlessly, and innovation thrives.

The outcome? A more consistent, secure, and stable product environment that not only reduces operational costs but also accelerates growth, positioning your business for long-term success.

Our Key DevOps Consulting Service Offerings

DevOps Consulting and Training

Our DevOps consulting and training services empower your team to unlock the full potential of modern development practices. Through detailed Cloud Automation and Architecture Assessments, we provide tailored strategies for optimizing your infrastructure and development workflows.

We also offer expert guidance on adopting key DevOps platforms such as Chef, Terraform, and Docker, helping you streamline your development pipeline, enhance automation, and ensure a scalable, secure environment.

With our support, you’ll be equipped to transform your development process, driving greater efficiency, agility, and innovation across your organization.

It looks like you're outlining key services or solutions related to Infrastructure Automation, DevOps, and Security. These areas are central to modern IT operations, focusing on efficiency, scalability, and continuous delivery. Here's a quick summary of each point you mentioned, along with potential benefits:

Infrastructure Automation

Purpose: Automating the full lifecycle of your infrastructure, from OS installations to server configurations, ensures consistency and reduces manual errors.

Benefit: Eliminates manual intervention, speeds up deployments, and ensures all environments (development, staging, production) are configured consistently and reliably.

DevOps Factory Solution

Purpose: Automating the software delivery pipeline to improve collaboration between teams, enhance monitoring, and ensure continuous improvement of the product.

Benefit: Fosters a more agile workflow, accelerates delivery times, and enhances communication between development, operations, and security teams. Security and monitoring built into the process add an extra layer of reliability.

Automated Security and Compliance

Purpose: By integrating security tools into the automation process, compliance checks (like PCI, HIPAA, FEDRAMP) become part of the development and deployment cycle.

Benefit: Proactively addresses vulnerabilities and risks, ensuring adherence to regulations without delaying the delivery process. Automated remediation workflows help address issues quickly and efficiently.

CI/CD Pipelines

Purpose: Automating the build, test, and deployment process ensures that changes to the codebase are continuously integrated, tested, and deployed with minimal human intervention.

Benefit: Faster time-to-market, reduced errors, and improved product quality due to automated testing and deployment cycles. This helps deliver frequent and reliable updates.

These services work together to provide an efficient, secure, and scalable IT infrastructure that can adapt quickly to the demands of modern software development and operations. Integrating them into a cohesive strategy can greatly improve both developer productivity and operational efficiency. Let me know if you'd like more details on any of these areas or help structuring a specific solution!

1ST AND 2ND LINE SUPPORT

Support

1ST AND 2ND LINE SUPPORT
We wanted to redefine what an IT support company does, and how we interact with your business and your staff. The whole idea of raising a ticket and having it closed seems simple enough, but how much value are you really getting from that interaction?
Fully Managed Support – Complete Care
Why not have a partnership? An efficient and meaningful connection between businesses that actually provides value, above and beyond waiting for something to break, and then fixing it. We understand every business is different, so it can be hard to define what shape this relationship will take; because it is unique to you and the way we work with you, but at the core of our Complete Care Package, we work to make things as simple as possible, and make IT support approachable and accessible.
END-TO-END SUPPORT SERVICES

GPCHRAO IT Services will provide comprehensive remote technical support services for all Users, Servers, Systems and Software. Whilst most of our clients take our fully managed service offerings covering both 1st & 2nd Line support, we do have clients who only need our 2nd line support expertise. We are happy to work with clients on either approach.

Our support plans are simple & flexible and are charged on a per user basis, we don’t charge per ticket! You may be office/site or home based, you may also be allocated multiple devices (such as a laptop, a desktop & mobile). Whatever your profile and usage we only charge a single fee. Remote support offers a fast response as well as a reduction in travel time and costs. User support is provided using screen sharing and the Remote Management and Monitoring (RMM) technologies. Whilst most of our support services are provided remotely, we would expect our engineers to be on site from time to time.

Our goal is to become familiar with all your systems and staff through effective communication, remote support and expert maintenance tools, proactively heading off issues before they occur.

OUR COMPLETE CARE SUPPORT

MAINTENANCE AND MONITORING
It doesn’t matter what service is out, or even if we provide it. If something breaks, just call us. We will raise the issue with whatever provider we need to: broadband, telephones, website or whomever.
We manage all your Windows and software updates. The most commonly used (and commonly hacked) software is kept up to date by our management service, automatically. You won’t need to do anything at all.
We create and maintain a list of all your business’s most used software and can either deploy it to machines automatically, or you can pick from an easy-to-use list of available software to install.
We work with you to help define your standard user machine, and then make sure all machines meet that standard of accessibility and security so any user can log on to any machine at any time and get the same experience.
ou don’t need to worry about keeping an eye on antivirus, backups, updates or processes; we do it all for you.
We speak to your team and understand their needs before making any recommendations – even if you don’t end up purchasing through us. From Servers and laptops to headsets, printers or cables, we can find and supply the right thing for the job.
Know you want to do something, but not quite sure what? Our IT consultants will research the solution, speak to manufacturers or vendors and arrange demos to help you find the right fit.
We know a lot of IT pain can be eased with a little training, it keeps issues to a minimum and helps your team become more comfortable with the systems they use. Training requirements beyond those necessary to assist with support tickets may need to be negotiated as additional costs may be required.