Info@gpchraoits.com +91 863 921 6813
Empowering Your Business

with Expert
IT Solutions

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About Us

Our Team

Our team of IT professionals is dedicated to providing exceptional service and support to our clients. We have the expertise and experience to solve even the most complex technology challenges.

Our Story

At GPCHRAO IT Services, we started as a small team of IT enthusiasts who wanted to help small businesses overcome their technology challenges. Today, we have grown into a leading provider of IT services.
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What We Do

Our Services

Managed IT Services

Our Managed IT Services provide comprehensive IT support and management for your business. We will proactively monitor your network and systems, handle all updates and patches, and provide fast and reliable support when you need it.

Cloud Services

Our Cloud Services provide a reliable and scalable solution for your business needs. We offer cloud migration, secure data storage, and cloud-based software solutions to help your business operate more efficiently and effectively.

Cybersecurity Services

Our Cybersecurity Services provide comprehensive protection for your business against cyber threats. We offer risk assessments, vulnerability testing, threat monitoring, and training to ensure your business is secure.
1ST AND 2ND LINE SUPPORT

Support

1ST AND 2ND LINE SUPPORT
We wanted to redefine what an IT support company does, and how we interact with your business and your staff. The whole idea of raising a ticket and having it closed seems simple enough, but how much value are you really getting from that interaction?
Fully Managed Support – Complete Care
Why not have a partnership? An efficient and meaningful connection between businesses that actually provides value, above and beyond waiting for something to break, and then fixing it. We understand every business is different, so it can be hard to define what shape this relationship will take; because it is unique to you and the way we work with you, but at the core of our Complete Care Package, we work to make things as simple as possible, and make IT support approachable and accessible.
END-TO-END SUPPORT SERVICES

GPCHRAO IT Services will provide comprehensive remote technical support services for all Users, Servers, Systems and Software. Whilst most of our clients take our fully managed service offerings covering both 1st & 2nd Line support, we do have clients who only need our 2nd line support expertise. We are happy to work with clients on either approach.

Our support plans are simple & flexible and are charged on a per user basis, we don’t charge per ticket! You may be office/site or home based, you may also be allocated multiple devices (such as a laptop, a desktop & mobile). Whatever your profile and usage we only charge a single fee. Remote support offers a fast response as well as a reduction in travel time and costs. User support is provided using screen sharing and the Remote Management and Monitoring (RMM) technologies. Whilst most of our support services are provided remotely, we would expect our engineers to be on site from time to time.

Our goal is to become familiar with all your systems and staff through effective communication, remote support and expert maintenance tools, proactively heading off issues before they occur.

OUR COMPLETE CARE SUPPORT

MAINTENANCE AND MONITORING
It doesn’t matter what service is out, or even if we provide it. If something breaks, just call us. We will raise the issue with whatever provider we need to: broadband, telephones, website or whomever.
We manage all your Windows and software updates. The most commonly used (and commonly hacked) software is kept up to date by our management service, automatically. You won’t need to do anything at all.
We create and maintain a list of all your business’s most used software and can either deploy it to machines automatically, or you can pick from an easy-to-use list of available software to install.
We work with you to help define your standard user machine, and then make sure all machines meet that standard of accessibility and security so any user can log on to any machine at any time and get the same experience.
ou don’t need to worry about keeping an eye on antivirus, backups, updates or processes; we do it all for you.
We speak to your team and understand their needs before making any recommendations – even if you don’t end up purchasing through us. From Servers and laptops to headsets, printers or cables, we can find and supply the right thing for the job.
Know you want to do something, but not quite sure what? Our IT consultants will research the solution, speak to manufacturers or vendors and arrange demos to help you find the right fit.
We know a lot of IT pain can be eased with a little training, it keeps issues to a minimum and helps your team become more comfortable with the systems they use. Training requirements beyond those necessary to assist with support tickets may need to be negotiated as additional costs may be required.